For leaders accountable for the end-to-end planning and delivery of a change initiative.

Audience: Directors, Senior Managers and High-Performing Managers

Roles: Business Owners, Product Owners, Project Managers, Change Managers

Program Length: 12 hours of in-session time plus 3 hours of independent and group work

Delivery: We work with you to deliver each module when your leaders need it, aligned to your change timelines

Module 1 — The Change Leader Mindset and Skillset

• Understand the role, responsibilities and mindset of an effective change leader

• Identify the skills and behaviours that distinguish change leaders who deliver results from those who struggle

• Identify the common pitfalls change leaders fall into and how behavioural science can help you avoid them

Module 2 — The Changely Method and Framework

• Understand the core principles that underpin effective change management

• Apply the Changely Method as the framework for planning and delivering your change initiative

• Recognize how adoption and resistance show up at each stage of the change journey and what drives them

Module 3 — Defining and Assessing the Change

• Define the business and adoption outcomes your change initiative intends to deliver

• Assess the full impact of your change across people, process and technology

• Identify which stakeholder groups are most at risk of resistance and why

Module 4 — Building the Plan

• Build a detailed change plan grounded in behavioural science and change management methodology

• Design targeted interventions that drive adoption and address resistance for each stakeholder group

• Design a measurement plan to track engagement, readiness and adoption throughout the initiative

Module 5 — Executing, Monitoring and Sustaining the Change

• Execute your change plan, measure progress and pivot and reinforce as needed

• Identify and address resistance using behavioural science principles and targeted interventions

• Determine when your initiative has reached sustainment and the change is embedded successfully

For people managers and HR professionals focused on keeping teams engaged, supported and productive through change.

Audience: Senior Managers and Managers

Roles: HR Business Partners, People Managers

Program Length: 8 hours of in-session time + 2 hours of independent and group work

Delivery: We work with you to deliver each module when your leaders need it, aligned to your change timelines

Module 1 — The Change Leader Mindset

• Show up as a confident and credible leader your team can rely on through uncertainty

• Understand your role in the change and where your accountability begins and ends

Module 2 — Understanding Change and Its Impact

• Work with implementation teams to understand what is changing and why

• Assess how the change will impact your team across roles, responsibilities and day-to-day work

• Identify what your team needs to move through change successfully and communicate those needs to implementation teams

Module 3 — The Human Side of Change

• Apply behavioural science principles to understand how your team is experiencing change and what is driving their reactions

• Recognize the signs of resistance and disengagement early and take targeted action to address them

• Translate what is changing into clear and meaningful context for your team

Module 4 — Monitoring and Supporting Through Transition

• Monitor your team's progress through the change and adjust your approach as needed

• Know when and how to escalate concerns, resource gaps or competing priorities

• Reinforce the change in your team's daily work so it holds after go-live